Just Better Care Mornington Group

            

DL & CCMC Pty Ltd (Just Better Care Mornington, Outer East, Outer North East & Hobart) is committed to ensuring the health and wellbeing of our employees and clients. The purpose of this policy is to ensure we all act in a way that will support a healthy and safe workplace.

At all times we ask that our employees respect their employment relationship and communicate regularly with Co-ordinators and other office teams, this includes changes to your availability, if you are unwell or unable to attend a rostered shift.

As we work in a caring industry we understand people get sick or have emergencies, therefore it is critical to the health and safety of all that the right steps are followed to mitigate the spread of any illness or disease. Last minute changes can result in stress for the client, the office and the person replacing you, so it is vital that you provide as much notice as possible.

In the event you are unwell or unable to attend a rostered shift;

•    Immediately contact our office by PHONE

•    Advise the office team member of you reason for unavailability and where possible the extent of your expected absence

•    Where you are unwell you are required to provide a medical certificate and submit a leave form

•    Note for field employees: where you are unwell there is a mandatory 3 day recovery period. This means that you will be removed from all rostered shifts for a minimum of 3 days, the only exception to this is if you provision a medical certificate stating that you are fit to return to work prior to those mandatory 3 days. This is for the protection of our most vulnerable clients and allowing individuals to fully recover.

•    We reserve our right to not allocate field shifts to an employee until the appropriate medical clearance /documentation has been provided 

•    Note for office based teams: Where you are unwell you must notify your Manager as soon as possible by phone

COVID-19 testing

•    If you have experienced any symptoms relating to COVID-19 you will be required to undertake a COVID RAT and advise the office of the result

•    You will be required to isolate for a minimum of 7 days, and are required to wear an N95 mask for a further 5 days.

•    You will be available for return to work on day 8, dependent on how you feel and if you are still symptomatic.

Annual Leave

We value the need to unwind and take a break from work commitments and we encourage everyone to plan down time. In the event you are planning holidays you must;

•    Provide our office with notice of your leave dates with at least one month’s notice in writing. This notice can be sent to mailmm@justbettercare.com for Melbourne staff, and mailhobart@justbettercare.com for Tasmanian staff.

•    In the event your planning is last minute you must contact our office between Monday-Friday 9am-5pm with at least 5 working days’ notice by phone  AND in writing mailmm@justbettercare.com for Melbourne staff, and mailhobart@justbettercare.com for Tasmanian staff.

•    Any other leave to be taken without notice you must PHONE our office between Monday-Friday 9am-5pm and speak with the CEO or Chief of Staff or if Tasmania, the General Manager. Where the General Manager is unavailable, the call must be made to Melbourne.

•    Approvals for leave will be acknowledged in writing and all rostered shifts remain active and your responsibility until confirmation has been provided.

• Once leave is approved, you will need to submit the leave request via the Xero Me application to ensure pay is processed accordingly. 

•    Note for Office based teams - all annual leave planning must be agreed with your Manager prior to any leave form submission and in accordance with notice times in this policy

Unpaid Leave

An employee may take unpaid leave to deal with family and domestic violence if the employee:

(a) is experiencing family and domestic violence; and

(b) needs to do something to deal with the impact of the family and domestic violence and it is impractical for the employee to do that thing outside their ordinary hours of work.

Any other Unpaid Leave requests must be made directly with at least one month’s notice in writing. This notice must be sent to mailmm@justbettercare.com for Melbourne staff, and mailhobart@justbettercare.com for Tasmanian staff.

In the event your planning is last minute you must contact our office between Monday-Friday 9am-5pm with at least 5 working days’ notice by phone AND in writing mailmm@justbettercare.com for Melbourne staff, or mailhobart@justbettercare.com for Tasmanian staff.

Any other leave to be taken without notice you must PHONE our office and speak with the CEO or Chief of Staff or if Tasmania, the Regional Manager. Where the Regional Manager is unavailable, the call must be made to Melbourne.

Approvals for leave will be acknowledged in writing and all rostered shifts remain active and your responsibility until confirmation has been provided.